PRIVACY POLICY
Last Updated: August 12, 2026
Website: Creaciones Agapé
Primary Location: San Antonio, Texas, U.S.A.
1. INFORMATION WE COLLECT
At Creaciones Agapé, we respect your privacy and are committed to protecting the personal data you share with us. We collect information in the following situations:
Information Provided Directly by the User:
Contact and Identification Data: Name, email address, phone number, and mailing address (required for shipping orders or coordinating local deliveries in San Antonio, TX).
Order and Purchase Information: Details regarding the products you purchase (handcrafted feeders, home decor pieces, or custom orders).
Direct Communications: Messages or inquiries sent through our contact forms, email, or custom order requests.
Technical and Browsing Information (Collected Automatically):
IP address, browser type, device type, pages visited on our website, and browsing duration, gathered via cookies and standard analytical tools to enhance user experience.
2. HOW WE USE YOUR INFORMATION
We use the collected information exclusively for the following legitimate business purposes:
Processing and Managing Purchases: Processing transactions, coordinating shipping, managing local deliveries, and communicating order status updates.
Customer Support: Responding to inquiries, custom order quote requests, and providing technical or commercial assistance.
Website and Service Improvement: Analyzing site usage to optimize our layout, product catalog, and technical performance on platforms such as Hostinger.
Legal Compliance and Security: Preventing fraudulent transactions, protecting our website's security, and fulfilling tax or legal obligations under Texas and U.S. federal laws.
3. PAYMENT PROCESSING AND FINANCIAL DATA
We do not store or directly process your credit or debit card details. All payment transactions are conducted through independent, certified third-party payment processors (payment gateways) that comply with Payment Card Industry Data Security Standards (PCI-DSS).
4. THIRD-PARTY DATA SHARING
We do not sell, rent, or trade your personal information with third parties. We only share data with trusted service providers necessary to operate our business, such as:
Web Hosting and Platform Providers: The infrastructure hosting our website (e.g., Hostinger).
Shipping Carriers: Delivery services (USPS, UPS, FedEx, etc.) strictly to fulfill your order shipments.
Legal Requirements: When required by law, court order, or to protect the rights, property, and safety of Creaciones Agapé or our users.
5. COOKIES AND TRACKING TECHNOLOGIES
Our website utilizes essential and analytical cookies to ensure proper online store operation (such as remembering items in your shopping cart) and to analyze site traffic. You may configure or disable cookies at any time through your web browser settings, though doing so may impact the functionality of certain store features.
6. DATA RETENTION AND SECURITY
We implement administrative and technical security measures to safeguard your personal information against unauthorized access, loss, or alteration. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and tax requirements (e.g., sales records for tax purposes).
7. YOUR PRIVACY RIGHTS
Depending on your state of residence (including Texas residents under the Texas Data Privacy and Security Act), you have the right to:
Access the personal data we hold about you.
Request correction or updates to your personal information.
Request deletion of your personal data, subject to our legal obligations for purchase record retention.
Opt out of receiving future non-essential communications.
To exercise any of these rights, please send us a direct request using the contact details provided below.
8. CHILDREN'S PRIVACY
Our website and products are not directed toward children under 13 years of age. We do not knowingly collect personal information from children under 13 in accordance with the Children’s Online Privacy Protection Act (COPPA).
9. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date at the top of the document.
10. CONTACT INFORMATION
If you have any questions, comments, or concerns regarding this Privacy Policy or the handling of your personal data, please contact us at:
Store Name: Creaciones Agapé
Location: San Antonio, Texas, U.S.A.
Email: lilyjasso1109@gmail.com
Web Form: Contact Section on our website.
